The DIGIBOX D6 MAX is an Android TV box that connects a compatible TV or display to internet-based apps and media features. It combines Android 12, 4GB RAM, 64GB eMMC storage, dual-band Wi-Fi 6, Gigabit Ethernet, Bluetooth 5.4, and a voice air-mouse remote in a compact device.

It works with most TVs, monitors, and projectors that have an available HDMI input. Your display must support a resolution and refresh rate compatible with the box. Older displays without HDMI may require an active converter sold separately, and converter compatibility cannot be guaranteed.

You can connect through dual-band Wi-Fi or Ethernet. A stable broadband connection is recommended; the speed you need depends on the app, video quality, network traffic, and other connected devices. For the most consistent connection, use Gigabit Ethernet when practical.

The hardware supports high-resolution video decoding up to the product’s stated specifications. Actual playback or output resolution depends on the source file, app, TV, HDMI cable, device settings, and available bandwidth. 8K decoding capability does not mean that every app, title, or display will deliver 8K output.

The D6 MAX includes Bluetooth 5.4. Many compatible headphones, speakers, keyboards, and controllers can be paired, but support depends on the accessory’s Bluetooth profile, software, and manufacturer requirements.

1. Connect the supplied power adapter to the box.
2. Connect the box to your TV with an HDMI cable.
3. Select the matching HDMI input on the TV.
4. Use or pair the remote when prompted.
5. Connect to Wi-Fi or Ethernet and follow the on-screen setup.

Only sign in to accounts you own and install apps from sources you trust.

Yes. The standard package includes a DIGIBOX Bluetooth voice air-mouse remote. Voice functions depend on the app, language, internet connection, and supported services. Promotional orders may also include a remote protective cover when it is shown on the product or order page.

The original package includes the DIGIBOX D6 MAX TV box, Bluetooth voice air-mouse remote, USB-C power adapter, HDMI cable, and user documentation. Current promotional gifts may include a wireless keyboard, an 8K-rated HDMI cable, and a remote protective cover when listed on the product page at the time of purchase. Promotional contents can change and should be confirmed before checkout.

You may install compatible Android apps from legitimate sources and use them according to their terms. App availability and performance can depend on the app provider, region, account, certification requirements, and Android version. We do not guarantee that every third-party app will remain available or compatible.

Our store does not charge a recurring fee simply for owning the hardware. Your internet provider and third-party apps or services may charge separate subscription or usage fees. No unauthorized content, channel package, or permanent access to a third-party service is included or guaranteed by us.

The current D6 MAX configuration includes Android 12, 4GB DDR3 RAM, 64GB eMMC storage, dual-band Wi-Fi 6, Gigabit Ethernet, Bluetooth 5.4, a quad-core Cortex-A53-class processor, and Mali-G31 MP2 graphics. Please check the product page for the complete current specification table before ordering.

Confirm the box has power, reseat both ends of the HDMI cable, choose the correct TV input, try another HDMI port, and restart the TV and box. If possible, test another compatible HDMI cable. Contact us before performing a factory reset or installing firmware so we can help protect your settings and warranty eligibility.

We ship to eligible addresses in the United States. Availability for Alaska, Hawaii, U.S. territories, P.O. boxes, APO/FPO addresses, and carrier-restricted locations may vary and is confirmed during checkout or order review.

Orders are normally processed within 1–2 business days. Estimated carrier transit is generally 3–7 business days after dispatch. Weekends, holidays, severe weather, peak periods, address checks, and carrier conditions can affect timing, so delivery dates are estimates rather than guarantees.

Yes. Tracking is sent to the email used for the order after shipment. A carrier may need 24–48 hours to display the first scan. Please check the order email and spam folder before contacting support.

Contact us immediately with your order number and the correct address. We will try to help before fulfillment begins, but changes are not guaranteed once an order has entered processing or been handed to the carrier. For security, we may need to cancel and replace an order rather than redirect it.

Yes. Our U.S. warehouse supports domestic order fulfillment and eligible approved returns. A return must be authorized before anything is sent to the warehouse; do not ship a return to an address found on a parcel label without instructions from us.

For a delivered-but-missing package, check the delivery location, household members, neighbors, and carrier notice, then allow up to 24 hours for an early scan to resolve. For visible transit damage, keep the packaging and take clear photos of the shipping carton, label, product box, and item. Contact us promptly so we can review the order and carrier options. See our Shipping Policy for the full process.

Eligible DIGIBOX hardware purchased directly from this store includes a 1-year limited warranty beginning on the carrier-confirmed delivery date. It covers qualifying hardware defects under normal use and excludes accidental damage, misuse, unauthorized modification or repair, liquid damage, incorrect power use, normal wear, and issues caused only by third-party apps or services.

You may request a return for an eligible item within 30 calendar days of delivery. The product should be in like-new condition and include its original packaging, accessories, manuals, and promotional gifts. Approval and return instructions are required before shipment. See Warranty & Returns for all conditions.

After an authorized return reaches our U.S. warehouse and passes inspection, an approved refund is normally issued to the original payment method within 5–10 business days. Your bank or card provider may require additional time before the credit appears.

Contact us with your order number, serial number, a clear description of the problem, and photos or a short video when helpful. We may guide you through safe troubleshooting first. If the issue qualifies, the available resolution may be repair, replacement, or refund according to the product’s age and policy terms.

Returns, refunds, and warranty service are normally handled by the seller shown on your original receipt. Our warranty service applies to eligible purchases made directly from this website. We may offer general guidance, but we cannot access another seller’s order records or accept responsibility for their sale.

No. This website is independently operated by an authorized DIGIBOX retailer serving customers in the United States. We are not the DIGIBOX corporate headquarters. This distinction helps customers understand which business processes their order, payment, delivery, return, and store support.

Yes. We sell genuine DIGIBOX products sourced for authorized retail sale. Our retailer information and authorization certificate are available on the About Us / Authorized Retailer page.

An authorized purchase gives you a traceable store order, genuine product, product-specific support, and access to the return and warranty process stated on this website. Keep your order confirmation and serial number for future service.

Our payment provider or store may review an order to help prevent unauthorized transactions, address errors, or fraud. We may request reasonable order-verification information, but we will never ask you to send your full card number, card security code, banking password, or one-time authentication code by email or WhatsApp.

Email sales@digiboxofficial.com or message us on WhatsApp at +1 931-338-2407. Include your order number when asking about an existing purchase, but do not send complete card details or account passwords.

For orders placed directly with us, our team can help with order questions, basic setup, common hardware troubleshooting, shipping claims, and eligible warranty or return requests. Third-party apps, subscriptions, accounts, internet service, and content availability remain controlled by their respective providers.