1. Acceptance and Eligibility

You must be legally capable of entering a binding contract in your jurisdiction to make a purchase. If you use the website for a business or another person, you represent that you are authorized to bind that party.

These Terms apply to the website, customer accounts, checkout, orders, support, and other services we provide. Additional product, promotion, warranty, or payment terms displayed at the time of purchase also apply.

2. Independent Authorized Retailer

digiboxofficial.com is independently operated by an authorized DIGIBOX retailer. We are not DIGIBOX corporate headquarters. References to authorization describe our retailer relationship and do not mean that the brand headquarters operates this website, receives your order, or controls our customer-service decisions.

DIGIBOX names, logos, and product marks belong to their respective owner and are used in connection with genuine products and authorized retail activities.

3. Website, Accounts, and Acceptable Use

You agree to provide accurate, current information and keep account credentials confidential. You are responsible for activity conducted through your account unless applicable law provides otherwise. Contact us promptly if you suspect unauthorized access.

You may not:

• Use the website, checkout, support channels, or products for unlawful, fraudulent, deceptive, or abusive purposes.
• Attempt to access another account, bypass security, introduce malware, overload the site, scrape protected data, or interfere with website operation.
• Submit false payment, identity, address, review, warranty, return, or chargeback information.
• Copy, republish, reverse engineer, or commercially exploit website content except as permitted by law or written authorization.
• Use the website or products to infringe copyright, trademark, privacy, publicity, or other rights, or to bypass technological access controls.

4. Products, Descriptions, and Lawful Use

We make reasonable efforts to display accurate product descriptions, specifications, compatibility information, images, availability, and colors. Screens, lighting, packaging revisions, manufacturer updates, and device settings may cause differences that do not materially change the product.

DIGIBOX devices are sold as consumer electronics hardware. Unless expressly stated in the product listing, a purchase does not include ownership of third-party media, paid subscriptions, guaranteed channels, or permanent access to any app or content service.

You are responsible for lawful installation and use, internet service, third-party accounts, subscriptions, content licenses, and compliance with copyright and other applicable laws. We do not authorize piracy, unauthorized streaming, credential sharing, circumvention of digital access controls, or infringement.

5. Orders, Acceptance, and Cancellation

Your checkout submission is an offer to purchase. An automated order confirmation acknowledges receipt but does not necessarily mean the order has been finally accepted. We may accept the order when it passes review and is prepared or dispatched.

We may limit quantities, reject, hold, or cancel an order for reasonable reasons, including inventory shortage, pricing or listing error, payment failure, address issue, suspected fraud, sanctions or legal compliance, abuse of promotions, resale activity, or inability to fulfill the order.

If we cancel an order after payment was captured, we will issue an appropriate refund to the original payment method. We may contact you to correct an address, confirm information, or offer an alternative before cancellation.

Requests to change or cancel an order must be made promptly and are not guaranteed after processing or shipment begins.

6. Prices, Taxes, Promotions, and Errors

Prices are shown in U.S. dollars unless checkout clearly states otherwise. Product price, shipping charge, discount, and applicable tax are presented before order submission. Prices and promotions may change for future orders without notice.

Promotional codes may have eligibility, date, product, quantity, or one-use restrictions and cannot be combined unless stated. A promotion has no cash value and may be withdrawn if used fraudulently or contrary to its conditions.

If a material pricing, description, tax, shipping, or system error affects an order, we may contact you for approval of a correction or cancel the affected item and refund the amount paid. We will not retroactively increase the price of an already accepted and correctly fulfilled order.

7. Payment Authorization and Order Review

By submitting payment, you represent that you are authorized to use the selected payment method and authorize the payment provider to charge the displayed total. Payments are processed by third-party gateways, banks, card networks, and fraud-prevention providers under their own terms.

An order may be subject to automatic or manual review for authorization, address verification, unusual activity, fraud risk, chargeback history, or legal compliance. We may request limited additional verification through an appropriate channel. Failure to complete verification may result in delay or cancellation.

Payment safety: Never send a complete card number, card security code, banking password, or one-time payment code by email or WhatsApp. Contact us before filing a chargeback so we have an opportunity to resolve a genuine order issue; this does not remove any lawful right to dispute an unauthorized or incorrectly processed charge.

8. Shipping, Delivery, and Address Responsibility

Processing and delivery windows are estimates unless expressly stated as guaranteed. You are responsible for supplying a complete, accurate delivery address and monitoring tracking. Carrier, weather, holiday, security, remote-area, and other events may affect delivery.

Shipping coverage, estimated times, tracking, address corrections, and missing-package procedures are described in our Shipping Policy. Nothing in these Terms limits rights or remedies that cannot be waived under applicable law.

9. Warranty, Returns, and Refunds

Eligible products currently include a one-year limited warranty and a 30-day return request period, subject to the conditions, exclusions, authorization process, inspection, and refund timing in our Warranty & Returns Policy.

Do not ship a return without authorization. Approved returns are directed to the correct U.S. return facility. Missing items, account locks, unauthorized modification, damage, or a condition different from the approved request may affect eligibility or refund value.

10. Third-Party Apps, Content, and Services

Products and the website may interact with third-party apps, websites, payment providers, carriers, internet services, streaming platforms, or embedded content. Those services are controlled by their providers and may change, suspend, restrict, charge for, or discontinue access at any time.

We do not guarantee the availability, legality, security, compatibility, content library, quality, or continued operation of a third-party service. Your use of a third-party service is governed by its terms, privacy policy, subscription rules, geographic restrictions, and licensing requirements.

11. Intellectual Property

The website design, original text, photographs, graphics, layout, videos, and other store-created materials are owned by us or used under license and are protected by applicable intellectual-property laws. Product names, brand marks, apps, third-party media, and service logos remain the property of their respective owners.

We grant you a limited, revocable, non-exclusive, non-transferable right to access the website for personal shopping and lawful use. No ownership rights are transferred. You may not reproduce, distribute, modify, sell, frame, create derivative works from, or commercially exploit protected material without permission, except where applicable law permits.

If you believe material on the site infringes your rights, contact us with sufficient information to identify the work, location, your authority, and the basis of the claim.

12. Reviews, Feedback, and Submitted Content

If you submit a review, image, feedback, or other content, you retain any ownership you lawfully hold and grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, format, and display that content for store, support, and promotional purposes, subject to applicable privacy law.

Submitted content must be truthful, relevant, lawful, and must not contain confidential information, malware, impersonation, threats, unlawful personal data, or material that infringes another person’s rights. We may moderate content for these reasons.

Nothing in these Terms prohibits an honest review, lawful consumer complaint, report to a regulator, or truthful statement about your experience.

13. Disclaimers

Except for an express written warranty or right that cannot legally be excluded, the website, information, and related services are provided on an “as available” basis. We do not warrant uninterrupted access, error-free operation, or that third-party apps, internet services, or content will remain available.

Product suitability depends on your television, network, location, third-party accounts, services, and intended use. You are responsible for reviewing specifications and compatibility before purchase.

These disclaimers apply only to the maximum extent permitted by law. They do not exclude our express one-year limited warranty or any non-waivable implied warranty or statutory consumer right.

14. Limitation of Liability

To the maximum extent permitted by applicable law, we will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses, including lost profits, lost data, lost content access, business interruption, or third-party service changes, arising from the website, a product, or these Terms.

To the maximum extent permitted by law, our aggregate liability arising from a product or order will not exceed the amount you actually paid us for the specific product or order giving rise to the claim.

These limitations do not apply where prohibited and do not limit liability that cannot legally be limited, including applicable liability for fraud, willful misconduct, certain gross negligence, personal injury, or mandatory consumer-protection remedies.

Your responsibility

To the extent permitted by law, you are responsible for losses and claims caused by your unlawful website or product use, infringement, fraud, unauthorized modification, or violation of these Terms.

15. Disputes and General Terms

Contact us first so we can try to resolve an order or service concern in good faith. These Terms are governed by applicable U.S. federal law and other law that applies to the transaction. Mandatory consumer protections in your state of residence remain available where applicable. We do not impose mandatory arbitration through these Terms.

We are not responsible for delay or failure caused by events beyond reasonable control, including carrier disruption, severe weather, natural disaster, utility or internet outage, government action, labor disruption, supply interruption, cyberattack, or emergency.

If a provision is found unenforceable, the remaining provisions continue to the extent permitted. Failure to enforce a provision is not a waiver. You may not assign an order or these Terms in a way that harms our rights without consent; we may assign them as part of a lawful business transfer.

We may update these Terms for future website use and orders. The effective date above identifies the latest version. A change will not reduce rights already attached to an accepted order unless permitted by law and agreed where required.